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20Jun2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

3920 Arrow Drive, Raleigh, North Carolina, United States, 27612

Hampton Inn & Suites Crabtree - Business-friendly hotel near Crabtree Valley Mall

Located 0.5 miles from Crabtree Valley Mall, this hotel offers free airport transfers and shuttles to select Raleigh locations. It is a 15-minute drive from downtown Raleigh and Raleigh-Durham International Airport. Amenities include free WiFi, a 24-hour fitness center, an indoor pool, and a 24-hour business center. The lobby features a fireplace, Apple computers, and seating areas. Meeting facilities span 4,200 square feet, accommodating up to 200 people.

Additional perks of the hotel

- Complimentary hot breakfast - Wedding services - Free wired Internet access - Express check-out - Late check-out (where available) - Fireplace in the lobby - Conference center

Guest rooms

All guestrooms include laptop-friendly workspaces, air conditioning, and free WiFi. Some rooms feature a separate living area with a wet bar, mini-refrigerator, and microwave. Standard bathrooms have walk-in showers with fixed showerheads. Rooms also include flat-screen TVs with cable, ironing facilities, and tea/coffee makers.

Other conveniences

- Heating and air conditioning - Sitting area in select rooms - Terrace and garden furniture (select rooms) - AM/FM alarm clock - Free local calls - Full cleaning every fourth night/fifth day

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
King Room King Bed Non-Smoking
Max:
3 persons
360 sq. feet 
Bed options:
1 King-size bed
Shower
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Queen Room Two Queen Beds Mobility Hearing Access or Non-Smoking
Max:
5 persons
360 sq. feet 
Bed options:
2 King Size Beds
Shower
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King Room Accessible Tub Mobility Hearing Access or Non-Smoking
Max:
3 persons
360 sq. feet 
Bed options:
1 King-size bed
Shower
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Transportation Tips

Transportation Options

City Centre
Raleigh 2.1 mi
Airports
Raleigh-Durham International (RDU) 12.2 mi
Fayetteville Regional (FAY) 73.8 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services

Dining

  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Leisure/ TV room
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
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Hotel Location

3920 Arrow Drive, Raleigh, North Carolina, United States, 27612
Map view
3920 Arrow Drive, Raleigh, North Carolina, United States, 27612
Nearby
Church
Crabtree Valley Baptist Church
1500 ft
Restaurants
Kabobi
2100 ft
4325 Glenwood Ave Ste 2054
Hwy 55 Burgers Shakes and Fries
3700 ft
4325 Glenwood Ave Crabtree Valley Mall

Guest Reviews & Ratings

What Guests Are Saying?
84%
loved it & would return
convenient location
excellent dining
lacking amenities
hillside location
8.4/10
Great
Rooms
7.3
Location
7.0
Service
9.0
Dining
7.7
Guest reviews
8.4/10
based on 3 reviews
8.7
8.7/10 based on 472 reviews
Kevin
United States, May  2024
7.6/10

My stay at the hotel was a mix of positives and negatives. The room, although spotless, had some minor issues like a door that didn't open easily and a cold, low-pressure shower. The bed was very nice though. The service provided by Ericka and the staff was top-notch, with their friendliness, professionalism, and helpfulness shining through. The location, while very good for access to Raleigh and the Crabtree Mall, had some cleanliness issues that were a bit frustrating. The dining experience was mostly enjoyable, particularly the bountiful and delicious evening offerings. Overall, the facilities were satisfactory, with a few minor setbacks.

Rooms
7.0
The room was spotless except for some spider webs in the corner. The bed was very nice, although the handicapped door and shower pressure were problematic.
Service
9.0
The service was friendly, professional, and welcoming, with the staff going above and beyond after our long drive.
Location
6.0
The location was good for reaching Raleigh, the Crabtree Mall, and Carter Finley Stadium, but cleanliness issues were present.
Dining
8.0
The evening dining was outstanding, offering bountiful and delicious options. However, I wished for fresher fruit during the complimentary breakfast.
Facilities
The facilities were generally good but could use some minor improvements.
Howard
United States, December  2023
7.6/10

I had a mixed experience at the hotel. The rooms were spotless except for some spider webs in the corner. On the positive side, the room's accessibility was excellent with a great roll-in shower. However, I did notice the presence of spider webs that could be improved upon during the cleaning routine.

Rooms
8.0
The room was spotless except that there were spider webs in the corner. The accessibility, especially the roll-in shower, was great.
Service
9.0
The service was very helpful and friendly. They assisted me with everything I needed and provided a workaround for any issues that arose.
Location
7.0
The location was good, especially for those with small children. It was near a mall and convenient for a variety of needs.
Dining
6.0
The dining experience was not what I expected. However, they did have delicious vegetarian couscous, which was a pleasant surprise.
Facilities
8.0
The hotel had all the necessary facilities, and the price seemed fair for what was offered.
Ted
United States, June  2023
8.2/10

The hotel was conveniently located by Crabtree Mall and offered easy access to the Triangle area, making it a great choice for those wanting proximity. The rooms were just fair, lacking a microwave and refrigerator in most, with only the King Suites offering these amenities along with an extra bed, although the roll-in shower was a convenient feature. The service was top-notch, with cheerful, helpful, and knowledgeable staff ready to assist with any needs. The dining options were excellent, changing frequently and offering a variety of European dishes. The facilities were well-maintained, with good exercise equipment and shuttle services available, enhancing the overall experience.

Rooms
7.0
The rooms provided a fair experience, lacking a microwave and refrigerator in most categories.
Service
9.0
The service was exceptional with cheerful and knowledgeable staff members available to assist throughout the stay.
Location
8.0
The location was an abrupt drive up a hill but offered easy access to Crabtree Mall and the Triangle area.
Dining
9.0
The dining experience was excellent, with a variety of European dishes changing frequently, making it a highlight of the stay.
Facilities
8.0
The facilities were well-maintained, offering good exercise equipment and convenient shuttle services.
convenient location
lacking amenities
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Rooms and Guests2 Guests, 1 Room